Support and Training Specialist
Location: Northeast US (based
in Pennsylvania)
Position: Full time, salaried
Department: Support
Position Purpose:
The Support and Training Specialist will perform on-site installations
and training of software for clients in
assigned region. This is an excellent opportunity with a
successful education software company. We offer a competitive
salary, excellent benefits, and bonus potential. This
position involves frequent travel (up to 80%) and requires lifting of
equipment up to 60 pounds. This position will service New Jersey, New
York State, Pennsylvania, Connecticut, Rhode Island, Maine, Vermont, New Hampshire,
Massachusetts, Michigan, and Ohio.
Skills and Qualifications:
- Certification and/or experience with computer operating
systems (Mac and Windows)
- Understanding of hardware configuration and setup
- Working knowledge of networking systems (Microsoft, Novell
etc.)
- General networking knowledge (LAN, WAN, switches, routers,
proxies)
- Basic understanding of TCP/IP concepts
- Previous training experience, preferably in academic
settings
- Excellent communication skills
- Ability to work with customers in adverse or challenging
situations
- Ability to establish priorities, maintain schedules, and
manage time effectively
- Professional image
Application Procedure:
Please send cover letter and resume to careers@imaginelearning.com. Include
the title “Support and Training Specialist Pennsylvania” in the subject
line.